No printer is needed if you’re returning directly from home. With Helthjem, simply write the return code on the package for a home pickup. However, if you reuse the original packaging with the original label, please either remove or mark over the barcode to make it clear that it’s a return package.

If home pickup isn’t an option, we’ll create a drop-off return label for Helthjem. This label must be printed and attached to the package before dropping it off at your local Helthjem drop-off point.

Fill out the return form here, where you can select whether you’d prefer a refund or an exchange. If you don’t fill out the form, you’ll receive an email when our warehouse processes the return so you can choose between an exchange or refund.