Contact us

Contact us at post@famme.no, and we’ll take it from there 🙌 Please include your order number in the subject line and any other relevant information. Before sending an email, please read below:

RETURNS/EXCHANGES

You can get a return label by completing the return form linked on the returns page

CLAIMS

Want to file a claim for a product? Please fill out this form: Claims Form

CHANGE ADDRESS

Click HERE if you want to update your address before your order is shipped.

MY ACCOUNT

My Page: Order status, tracking, and more. Log in using the same email you placed the order with. You can also find your order number here.

Where’s your order?

You’ve most likely received tracking information by email (check your spam folder), but if it's missing, feel free to contact us!

Can I exchange an item?

Check the returns page linked above.

New return label:

You’ll receive a return label via email once the return form is completed. If you need a different type of return, reply to us via email, and we’ll usually handle it for you.

Want to change your order before it ships?

We can make adjustments if you’re quick to send an email! Include details on what you'd like to remove or add to your order. Please add a product link, color, and size for clarity on your requested changes.

Received the wrong item?

Email us with a photo of the item you received. If you're returning a mislabeled item, include information in the package so the warehouse is aware of the issue when they receive it.

Missing an item?

Send us an email, and we’ll arrange a new shipment in no time 🚀

Package marked as delivered according to tracking, but you can’t find it?

Check with neighbors and the delivery service. In 99% of cases, this resolves the issue. If the package is still missing, we’re here to help you sort it out!

Interested in collaborating, becoming a reseller, or other inquiries? Feel free to send us an email ✉️

Mailing address:
Famme AS (orgnr 913300319) Søndre Kullerød 8, 3241 Sandefjord. 

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